EP 24 · Healthcare Innovation · August 4, 2026
We keep evaluating healthcare AI like it's software. It isn't. It's a workflow change wearing a software costume. The organizations winning here budgeted more for change management than for licenses — and they are the only ones still using the tool in year two.
EP 23 · Frontline Voices · July 21, 2026
We call it a workforce shortage because that framing lets systems off the hook. Nothing is short. People arrive and then we lose them. That's a retention failure and it's an operations problem with an operations solution.
EP 22 · The Business of Care · July 7, 2026
Mission-driven doesn't mean margin-indifferent. The most ethical thing a care company can do is stay solvent enough to keep paying people well. Everything else is a slogan.
EP 21 · Future of Healthcare · June 23, 2026
Every system says it wants frontline input. Very few are willing to give the frontline an actual decision. That's the whole gap.